Terms of Service -

Welcome to Alien Creative LLC. By using our website, services, booking forms, or SMS communications, you agree to these Terms of Service. If you do not agree with these terms, please do not use our services.

Alien Creative LLC is based in Denver, Colorado, and provides creative event services, photo booth services, event experiences, private celebrations, corporate events, weddings, parties, and related services.

SMS Communications

By opting into SMS communications from Alien Creative LLC, you consent to receive text messages related to our services, bookings, inquiries, and customer support.

SMS consent is not a condition of purchase.

Types of Messages You May Receive

You may receive SMS messages for the following purposes:

Booking confirmations and event details.

Appointment reminders and event updates.

Responses to inquiries and customer support requests.

Quotes, availability, invoices, contracts, and service-related updates.

Follow-up messages related to your event or booking request.

Message Frequency

Message frequency may vary depending on your interactions with us. Customers may receive up to 10 messages per month related to inquiries, bookings, reminders, or event support.

Message and Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for details.

Manage Your Subscription

Opt-In: You may opt into SMS communications by submitting your phone number through our website, contact form, booking form, direct inquiry, or by texting us directly.

Opt-Out: You may stop receiving SMS messages at any time by replying STOP. A confirmation message will be sent to confirm your opt-out status.

Help: For assistance, reply HELP or contact us directly:

Email: a@aleincreative.com
Call/Text: (983) 200-4827

Opt-In Message

When you subscribe or opt in, you may receive the following message:

“Thank you for contacting Alien Creative LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.”

Opt-Out Message

When you unsubscribe, you may receive the following message:

“You have successfully unsubscribed from Alien Creative LLC messages. You will no longer receive SMS messages. To opt back in, reply START.”

Help Message

When you request assistance by texting HELP, you may receive the following message:

“Thank you for contacting Alien Creative LLC. For assistance, call/text (983) 200-4827 or email a@aleincreative.com. Reply STOP to opt out.”

Consent Collection

Your consent to receive SMS communications may be collected through:

Website forms where users submit their phone number and agree to receive messages.

Contact or booking forms related to event inquiries.

Direct text messages, calls, emails, or social media inquiries.

Verbal or written communication where you provide your phone number for booking or service-related updates.

Sample SMS Messages

Examples of SMS messages may include:

“Hi [Customer], this is Alien Creative LLC. Your event inquiry has been received. We’ll follow up shortly. Reply STOP to unsubscribe.”

“Hi [Customer], your booking for [Date] is confirmed. Please contact us at (983) 200-4827 with any questions. Reply STOP to unsubscribe.”

“Hello [Customer], here is the information for your upcoming event with Alien Creative LLC: [Event Details]. Reply STOP to unsubscribe.”

Privacy Policy

Alien Creative LLC values your privacy. Personal information collected from you is used only for business-related purposes, including bookings, customer support, event communication, and service updates.

SMS opt-in information and phone numbers collected for SMS communication are not shared, sold, rented, or transferred to third parties for marketing purposes.

For more information, please review our Privacy Policy.

Services

Alien Creative LLC provides creative event services and photo booth services in Denver, Colorado, and surrounding areas. Service details, package inclusions, event times, setup requirements, pricing, and availability may vary based on the event and booking agreement.

Bookings and Payments

Bookings may require a deposit, signed agreement, or full payment depending on the service package. Your event date is not guaranteed until the required booking steps are completed.

All pricing, deposits, payment schedules, cancellation terms, and service details will be provided during the booking process or in your service agreement.

Client Responsibilities

Clients are responsible for providing accurate event details, including date, time, location, venue access, setup instructions, and any special requirements.

Clients must ensure that Alien Creative LLC has reasonable access to the event location for setup and breakdown.

For outdoor events, clients may be required to provide proper coverage, level ground, access to power, and protection from weather conditions.

Use of Photos and Event Content

Unless otherwise agreed in writing, Alien Creative LLC may use event photos, setup images, or related content for portfolio, website, social media, advertising, and promotional purposes.

If you do not want your event content used for marketing, please notify us in writing before your event.

Prohibited Content

We comply with carrier regulations and do not send SMS messages related to prohibited content, including:

Gambling or gaming.

Short-term loans or financial services.

Adult content.

Illegal substances.

Hate speech, harassment, or other prohibited categories.

Limitation of Liability

Alien Creative LLC is not responsible for delays, service disruptions, technical issues, venue restrictions, power outages, internet issues, weather conditions, or circumstances outside of our reasonable control.

All services are provided “as is” and subject to the terms agreed upon during booking. Alien Creative LLC is not liable for indirect, incidental, or consequential damages related to the use of our services or SMS communications.

Changes to Terms

Alien Creative LLC reserves the right to update these Terms of Service at any time. Updates may be posted on our website or communicated where appropriate. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Alien Creative LLC
Denver, Colorado
Email: a@aleincreative.com
Call/Text: (983) 200-4827

By using our website, services, or communication channels, you agree to these Terms of Service.